The Authority has adopted a Code of Conduct which sets out the conduct that is expected of elected members appointed to the Authority (including the Mayor and substitute members) and voting co-opted members of its committees when they are acting in that capacity. This means the code applies whenever they conduct the business of the Authority (including the business of their office as an elected member appointed to the Authority) or act, claim to act or give the impression they are acting as a representative of the Authority.
If you consider that a member of the Authority has breached the Code of Conduct in some way a complaint can be made.
The points listed below will help you decide whether this is the correct process to use when making your complaint:
-Your complaint must be about conduct that occurred while the member(s) complained about were in office. Conduct of an individual before they were elected, co-opted or appointed to the NTCA, or after they have resigned or otherwise ceased to be a member, cannot be considered.
-Your complaint must be about one or more named members of the Authority.
-Your complaint must be that the member(s) has, or may have, breached the Code of Conduct.
-Complaints about dissatisfaction with a decision or action of the Authority, or one of its committees, or the Authority’s procedures do not fall within the scope of the NTCA Code of Conduct for Members.
Anyone who wishes to make a complaint against a member must complete the form below and return it to the NTCA’s Monitoring Officer either by post or email.
The full Code of Conduct and the process to be followed when a complaint has been made against a member can be read here.Download Form
The Corporate Complaints Policy sets out how we deal with any complaints we receive.
If you have any feedback you would like to give us, please email: firstname.lastname@example.org or write to us at: NTCA, The Lumen, Newcastle Helix, St. James Boulevard, Newcastle upon Tyne, NE4 5BZ.
This policy applies to all employees, contractors, agents, consultants, or other partners of the Combined Authority who process personal information held by, or on behalf of the North of Tyne Combined Authority (the Combined Authority).
This policy covers all personal data; however, they are held, on paper or in electronic format. It also covers the rights of individuals (data subjects) who wish to see information the Combined Authority holds about them (by submitting a Subject Access Request).View Policy
Creating communities of inspiring places, homes and spaces that support more sustainable, low carbon futures, set within an environment where people want to live, work or visit is a key pillar of the North of Tyne Economic Vision. The North of Tyne Combined Authority (NTCA) and all three constituent Local Authorities declared a climate emergency in 2019 and NTCA is working towards becoming a net zero carbon organisation.
This Environmental Policy sets out how we intend to minimise the impact of our activities on the environment, maximise the benefits of positive environmental action, and lead by example in sharing our learning.View Policy
As an employer, commissioner of services and public body, the North of Tyne Combined Authority (NTCA), is fully committed to complying with the Equality Act 2010 and to fulfilling its statutory duties towards its employees and residents with regards to equality and inclusion.
However, our ambition extends beyond this. We want North of Tyne to be a welcoming and truly inclusive region in which everyone is able to share in our prosperity, culture and community life regardless of their age, socio-economic background, disability, race, religion, gender, gender identity, sexual orientation, marital status or whether they are pregnant or on maternity leave.View Policy
In general, NTCA employees shall not use their authority or office for personal gain and shall seek to uphold and enhance the standing of Combined Authority by maintaining an unimpeachable standard of honesty, impartiality and integrity in all their business relationships.
This document outlines the NTCA procedures for offering and accepting gifts, hospitality and other benefits.View Policy
The Combined Authority believes in opportunity for all, removing the barriers which make it difficult for people to take up employment and training opportunities. We want to empower our people with the skills and resources they need to take ownership of their futures and secure good jobs with fair living wages.
We will be the home of ambition, where every resident owns their economic future and all young people to have high aspirations, with support to enable them to make good choices. This statement outlines our Inclusive Economy policy.View Policy
The North of Tyne Combined Authority (NTCA) has a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
This policy applies to all persons working for NTCA or on our behalf in any capacity, including employees at all levels, directors, officers, seconded workers, volunteers, agents, contractors, external consultants, third-party representatives and business partners.View Policy
The aim of this Policy is to set out how the Combined Authority will deliver social value through their commissioning and procurement activities and to set the Authority’s priorities in relation to social value. We will establish a consistent and collaborative approach to commissioning and procurement activities to create, deliver and sustain social, environmental and economic benefits.View Policy