This website is run by North of Tyne Combined Authority (NTCA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 3 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: email@example.com, 0191 211 5695
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Working with us in person
At our public events, and if you contact us before you visit us in person, we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us https://www.northoftyne-ca.gov.uk/contact/.
Technical information about this website’s accessibility
NTCA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by September 2023. When we publish new content, we’ll make sure our use of images meets accessibility standards.
Some link text does not make sense out of context, people using a screen reader might not understand the purpose of the link. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context).
We plan to add meaningful text for all links by September 2023. When we add new links to pages, we’ll make sure our link text meets accessibility standards.AA
Some PDFS are not fully accessible, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content) and WCAG 2.1 success criterion 2.4.5 (Multiple Ways).
We plan to add text alternatives for all images and bookmarks to PDFs by September 2023. When we add new PDFs, we’ll make sure our they meet accessibility standards.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
The Visual Map for our projects is not keyboard accessible. There is a sidebar (text alternative) which allows searching and navigation capabilities reflecting the same functionality as the map. The Map is a visual way to show the locations, these are listed in the sidebar.
The accessibility regulations do not require maps to be accessible if essential information is provided.
Preparation of this accessibility statement
This statement was prepared on February 2023. It was last reviewed on February 2023].
This website was last tested on October 2022 The test was carried out by our website provider.
We used this approach to deciding on a sample of pages to test https://www.gov.uk/government/publications/doing-a-basic-accessibility-check-if-you-cant-do-a-detailed-one